FAQ
💬 General Questions
Q: What types of dresses do you sell?
A: We specialize in high-quality party, prom, evening, quinceañera, and formal dresses designed to make every occasion unforgettable.
Q: Do you have a physical store?
A: Party Dresses Designs is an online-only boutique. This allows us to offer you a wider selection and more competitive pricing.
📏 Sizing & Fit
Q: How do I choose the right size?
A: Please refer to our Size Chart on each product page. We recommend measuring yourself and comparing your measurements to the chart for the best fit.
Q: Do your dresses run true to size?
A: Most of our dresses run true to size, but styles with corset backs offer adjustable fit. When in doubt, sizing up is often a safer option for alterations.
🚚 Shipping & Delivery
Q: Do you ship internationally?
A: No, at this time we only ship within the continental United States. We do not ship to Alaska, Hawaii, or Puerto Rico.
Q: What shipping options do you offer?
A: We offer free UPS Ground Shipping on orders over $199. Expedited shipping is available at an additional cost.
Q: How long will it take to receive my order?
A: Standard UPS Ground shipping typically takes 3–7 business days after processing. Expedited options are faster and calculated at checkout.
🔄 Returns & Exchanges
Q: Can I return my order?
A: We do not accept returns. All sales are final.
Q: What if my dress arrives damaged?
A: If your item has noticeable damage or flaws, you must contact us within 3 days of delivery for an exchange. Please include clear photos and your order number.
🎀 Dress Details & Care
Q: Are the dresses lined?
A: Yes, all our dresses are fully lined and crafted for comfort and elegance.
Q: How should I care for my dress?
A: We recommend professional dry cleaning only. Please refer to the care instructions listed on each product page.
📦 Orders & Payments
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Shop Pay, and other secure payment methods listed at checkout.
Q: Can I cancel or change my order?
A: Orders are processed quickly, so please contact us immediately if you need to make a change. We cannot guarantee changes once an order is confirmed.
📧 Need More Help?
If you have any other questions, feel free to reach out to us at partydressesdesigns@gmail.com or use our Contact Us form. We're here to help make your shopping experience seamless and special.